Avocent Network Adapter EMS1000P Guide de l'utilisateur télécharger pdf (Page 79)

Appendix F: Technical Support

Our Technical Support staff is ready to assist you with any installation or operational issues you encounter with

your Avocent product. If an issue should develop, follow the steps below for the fastest possible service.

To resolve an issue:

1. Check the pertinent section of this manual to see if the issue can be resolved by following the procedures

outlined.

2. Visit www.avocent.com/support and use one of the following resources:

Search the knowledge base or use the online service request

-or-

Select Technical Support Contacts to find the Avocent Technical Support location nearest you.

Appendices 71

1 2 ... 74 75 76 77 78 79 80

INSTALLER/USER GUIDE 1
European Union Notification 2
USA Notification 2
Canadian Notification 2
Japanese Notification 2
Korean Notification 2
Installer/User Guide 3
Symbols Used 4
Introduction 1 5
Installation 7 5
Appendices 59 7
Introduction 9
Web manager 10
IPv4 and IPv6 support 10
Flexible users and groups 10
Security 10
Authentication 11
Packet filtering 11
Configuration Example 12
Chapter 1: Introduction 5 13
Installation 15
Connecting the Hardware 16
Turning On the Console Server 19
Configuring a Console Server 20
Wizard Mode 24
Expert Mode 26
System Tools 26
DSView 3 software security 27
FIPS module 27
HTTPS Certificate 28
Bootp Configuration Retrieval 29
Date and Time 30
Help and Language 30
Boot Configuration 31
Information 32
Settings 32
IPv4 and IPv6 static routes 33
Firewall 34
IPSec(VPN) 36
SNMP Configuration 37
Serial ports 38
Table 3.6: Dial-in Parameters 41
Table 3.7: Power Parameters 42
Auxiliary ports 43
CAS Profile 43
Auto discovery 44
Pool of CAS ports 45
Dial-in Profile 46
Dial-out Profile 47
Pluggable Devices 49
Appliance authentication 50
Authentication servers 50
Local accounts 52
User groups 53
Managing user groups 55
Table 3.11: ts_menu Options 56
DSView software access rights 58
Event Notifications 59
Trap Forward 60
Data Buffering 60
Appliance logging 60
Power Management 61
Outlet Groups 63
Active Sessions 64
Monitoring 65
Change Password 65
Serial Viewer 66
App e nd ic e s 67
DSView 3 Software 69
Appendix E: Internal Modem 72
Appendices 65 73
AT+MS modulation selection 74
AT S registers 75
Basic modem result codes 76
Digital line guard 76
Sleep mode operation 76
Disconnecting a call 77
Selecting country codes 77
Using caller ID 78
Appendix F: Technical Support 79
For Technical Support: 80

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