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DEPANNAGE
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Installer/User Guide
1
INSTRUCTIONS
2
Table of Contents
5
Product Overview
7
Chapter 1: Product Overview
9
Installation
11
Chapter 2: Installation
13
To install on Red Hat Linux:
14
Basic Operations
15
Chapter 3: Basic Operations
17
Adding an Appliance
20
Accessing an Appliance
23
To log into an appliance:
24
To access a server:
25
Viewer Window Features
26
To align the mouse cursors:
27
To refresh the screen:
27
To enter full screen mode:
27
To exit full screen mode:
27
Adjusting mouse settings
28
Setting mouse scaling
29
To set custom mouse scaling:
29
To realign the mouse:
30
To reset the PS/2 connection:
30
Creating new macros
31
To create a new macro:
31
Grouping macros
33
To create a macro group:
33
To change device properties:
35
Modifying custom field names
39
To create a new folder:
41
Deleting and Renaming
42
Changing the default browser
44
Managing Your Local Databases
45
Exporting a database
46
Loading a database
46
To load a database:
47
Managing Your Appliance
49
To access the AMP:
51
Setting up user accounts
52
To add or modify a user:
53
Viewing the AVRIQ adaptors
54
Figure 4.6: Traps Dialog Box
56
Viewing server connections
57
Upgrading Firmware
59
Managing User Sessions
61
Rebooting Your Appliance
62
Managing User Databases
63
Changing Appliance Properties
64
Changing DirectDraw
65
support
65
To disable DirectDraw:
66
To view licenses:
67
To add a license:
67
To delete a license:
67
Appendices
69
Appendix C: TCP Ports
74
Appendix D: Troubleshooting
75
Appendix E: Technical Support
76
Appendices 71
77
590-257-001A
80
For Technical Support:
80
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